Update Your Member Information

KYC Member Update Initiative

As a leading financial institution, AffinityPlus Credit Union Ltd. (AffinityPlus), in compliance with the Money Laundering and Financing of Terrorism (Prevention and Control) Act, 2011-23 (MLFTA), must obtain relevant information on the identity of our members and verify the same through the use of reliable, independent source documents. This process also allows us to:

  • Better protect member accounts from fraud

  • Detect attempts to launder money and finance terrorism

  • Effectively communicate with each of our members

If you are a Member/Owner/Account Holder and have not updated your information recently, that is, after August 1, 2020, we require you to complete our members update process. Select the appropriate update process and form below.

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Individual Members

If you are an individual member, update your information using of the three options below, provide one form of Photo ID (Barbados National Identification Card, Valid Passport or Valid Driver's License) and a recent proof of address.

If you are using the online form or email options, you must have your documents certified by a Justice of the Peace, Attorney at Law or one of the other qualified professionals and submit the certification form along with supporting documents

Where there is no photo ID available, Members can submit a certified passport photo along with the completed certification form.  For more information contact Member Services at 246-436-5600.

Online Submission

Complete our Member Update Online Form and upload your required certified* documents.

Certification Form

Email Submission

Download, complete and email the following form and your certified supporting documentation to kycupdate@affinityplusbb.com

Member Update PDF Form
Certification Form

In Person Submission

Bring your uncertified documents to any of our three branches located at the Walcott Brooks Building, Fairchild Street, Bridgetown; Northern Business Centre, Speightstown or Southern Plaza, Oistins. To ensure a faster visit, complete the Member Update Form prior to visit.


Charities & Not for Profit Organisations  

Charities and Not For Profit organisations need to complete our online Corporate Membership Update Form and attach the following:

  • Two pieces of Certified Government-issued photo ID for each signatory, Board member and trustee

  • Certified Proof of address for the residence of each signatory, Board member and trustee

  • Certified Proof of address of the charity / non-profit organisation

  • Financial Statements for the previous financial year

  • Ownership Structure

Document Certification Form
Politically Exposed Persons (PEP) Form


Registered Business Members (Non-Incorporated)

Businesses need to complete the online Business Update Form and attach the following documents:

  • Two pieces of certified Government-issued photo ID for each signatory, Board member and trustee

  • Certified Proof of address for the residence of each signatory, Board member and trustee

  • Certified Proof of address for the business

  • Financial Statements for the previous financial year

  • Ownership Structure

Document Certification Form
Registered Business Update Form
Politically Exposed Persons (PEP) Form

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Companies (Incorporated)

Incorporated companies should provide a completed Corporate Membership Application/Update Form including information on the source of funds and estimated account activity as well as the following:

  • Two pieces of certified Government-issued photo ID for each director and/or beneficial owner of the company.  A beneficial owner is a person or entity owning 20% or more of the company. A beneficial owner is an individual/entity that ultimately owns and controls the company. This includes an individual/entity giving instructions to act on behalf of the company to the Credit Union

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Other Member Update Details

All member updates should be submitted to Member Experience at any branch of the AffinityPlus Credit Union or via email to kycupdate@affinityplusbb.com

Updating The True Name of The Individual And/or Joint Member:

Provide one form of picture ID (Barbados National Identification Card, Valid Passport or Valid Driver's License)

*Where there is no photo ID available, Members can submit a certified passport photo, along with the certification document. Click here for an approved list of persons that can certify documents.  For more information contact Member Services at 246-436-5600.

Updating Permanent Residential Address of The Individual and/or Joint Member

Provide a Recent Proof of Address

Recognised Sources:

  1. Utility Bill (Recent Utility Bill or Bank Statement or Recent letter bearing Applicant’s name and address, or

  2. Bill from a reputable service establishment or locally recognised educational establishment 

Registering Proof of Source of Funds/Income of Individual Member

Provide proof of source of funds as follows:

  • Retired Persons: A recent Pension Letter - Pensioners

  • Self-Employed Persons: Bank Statements (one year)

  • Students: Source of funds to be supplied by Parent or Guardian

Updating the Specimen Signature of the Individual and/or Joint Member:

Provide a signed copy of our Specimen Signature Form to the Member Experience Department

Registering Email ID of Individual Member:

Provide the email address of the member/joint holder to receive important member updates and to facilitate email communication with AffinityPlus.

Registering Land Line & Mobile No. of Member:

Provide mobile number/s of individual member

All member updates should be submitted to Member Experience at any branch of AffinityPlus Credit Union or via email to kycupdate@affinityplusbb.com


KYC Update Contact Details

If you have any questions regarding KYC member updates, please contact us at any of the following numbers: (246) 436-5600, (246) 436-5688, (246) 629-4045, (246) 629-4046, (246) 629-4176 or (246) 629-2229, or email us at kycupdate@affinityplusbb.com.

 Please note that AffinityPlus Credit Union Ltd. reserves the right to request additional information from any member as part of the KYC Member Update process.

INFORMATION CAN ALSO BE SUBMITTED BY EMAIL TO KYCUPDATE@AFFINITYPLUSBB.COM
OR BY WHATSAPP AT
246-629-4055

  1. Information can be brought into any branch (Speightstown, Oistins, Bridgetown).

  2. Members who do not comply with KYC Member Update requests by stated deadlines will have their accounts restricted until their member information is brought up to date.

THANK YOU FOR YOUR UNDERSTANDING & COMPLIANCE


Excerpt from the

ANTI-MONEY LAUNDERING/ COMBATING FINANCING OF TERRORISM AND PROLIFERATION GUIDELINE

For Financial Institutions Regulated by the Financial Services Commission

 6.1 Personal Customer

A financial institution must obtain relevant information on the identity of its customer and seek to verify some of the information on a risk basis, through the use of reliable, independent source documents, data or information to prove to its satisfaction that the individual is who that individual claims to be. See Section 2 of the MLFTA. The basic information must include: 

 a. True name and permanent residential address;

b. Valid photo-bearing identification, with unique identifier, (e.g. passport, national identification card, driver’s license);

c. Date and place of birth and nationality (if dual, must be indicated); 

d. Occupation;

e. Contact details e.g. telephone number, fax number and e-mail address;

f. Purpose of the account; and

g. Signature.

In addition, the financial institution may obtain any other information deemed appropriate and relevant e.g. source of funds and estimated account turnover.

To download the full document please CLICK HERE